Walking the finished job with the customer, agreeing that it is done, and writing down anything that is not. Doing it in person and in daylight settles most of what would otherwise arrive as a text message a week later, and photographs taken on the day answer the rest.
In FieldQuo — Before and after photos
Before and after photos file themselves against the job in FieldQuo, ready to go into the invoice or onto your website.
Related terms
- Deficiency listThe list of small items left to fix before a job is accepted as finished — the missed touch-up, the door that binds, the cover plate nobody fitted.
- Substantial completionThe point at which the work is finished enough for the customer to use the property for what it is meant for, even though small items remain.
- WarrantyYour promise to put right defects in your own work for a stated period after the job.
Every document in your name, not ours
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