The span of time you give the customer for your arrival, rather than a single time you will miss. A window is honest about traffic and about the job before this one, and a narrower one is a better promise only if you can keep it. What customers actually resent is not the width of the window but hearing nothing when it passes.
In FieldQuo — Online booking page
FieldQuo's booking page builds travel time and arrival windows into the slots a client can choose.
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