Cooling-off period
Also called: Right to cancel, Right of rescission, Cancellation period
A window after signing during which a customer may cancel and walk away without penalty, typically for contracts signed at their door rather than at your premises. Whether it applies, how long it runs, what notice you have to give them about it, and what happens to work already done all vary with the consumer-protection law of the province or state the customer lives in — and they vary a great deal. If you sell at the kitchen table, this is a rule worth knowing exactly rather than approximately.
This one depends on where you work
The rule behind cooling-off period is set by the province or state the work is in, and the versions do not agree with one another. We have described the shape of it and deliberately not named a deadline, a cap or a percentage — check the rule where you work, or ask someone who practises there.
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